INFO & POLICY

 

   Opening period and reservations


The restaurant is open for both lunch and dinner. For 2018 season the opening period is from 21 March to 21 October.
Reservations must be made on this site, by accessing in a reservation area. The regulation and the policy of Grotta Palazzese restaurant are showed at the time of booking. However, below you will find all the necessary information.


 
 

   Timetables

The Grotta Palazzese Restaurant is open every day at the following times:


Lunch 12:30 - 14:00 (last turn entry)
Dinner 18:00 - 22:30 (last turn entry)


 
 

   Policy


  • TIMETABLE RESPECT

From 1st June to 15 September we remind our kind guests to respect the time limit of two hours for dinner, so that we can ensure the best service for subsequent bookings too.


  • TABLE CHOICE

At the time of booking it is not possible to choose the location of the table. The Management reserves the right to assign the relative seats considering the logistical needs of the structure.


  • DRESS CODE

To access the restaurant it is absolutely necessary to wear an appropriate clothing. In particular, clothes such as shorts and flip-flops, e.g., are not permitted.


  • GROUPS

For groups of more than 5 people the choice of one of our tasting menus is required


  • CHILDREN

We welcome children, but we also love the tranquility in our restaurant; so, we ask you to pay the utmost attention to the respect of other guests.


  • ANIMALS

Small dogs are allowed.



 
 

   Cancellations and delays


CANCELLATION POLICY

Cancellations are possible up to 48 hours before the date booked.
Cancellations received after this deadline or a non-submission, will result in a charge of € 75 per person as a "no-show fee".
Please note that, as a result of the particular location of the restaurant, the management reserves the right to cancel the reservation due to special weather conditions, which prevent the normal performance of the service.


DELAY TOLERANCE

The reservation is valid with a tolerance of up to 20 minutes after the scheduled time - no later than 2.30pm for lunch and 10.30pm for dinner. For delays of more than 20 minutes, the reservation will no longer be guaranteed.